Description

About the Position At Probe Group, our goal is to empower you to kick start your career! We're powered by passion, driven by curiosity, and enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). Whether you’re looking to get back into the workforce, seeking your next stable career development opportunity or just want to try something new, this position has you covered. We are currently looking for passionate Customer Specialists to join our growing team! This is an excellent opportunity for you to be involved in a culture built on fun, respect, integrity, innovation and transparency! What you'll do - Deliver a high level of verbal and written communication skills, Demonstrate resilience and flexibility in all customer interactions, Show proficiency at using technology and multitasking between different systems while actively listening, Handle inbound and outbound calls including account explanations, reissue letters or establishing repayment schedules, based on customers' financial situations. Who you are - Strong customer service abilities High level of attention to detail Proficient ability to interpret customer needs & provide suitable solutions A positive person with an eager to learn attitude Here’s the good info you want to know... Casual contract - with view to extend Hourly rate & incentives Comprehensive paid training with ongoing training and development Temporary work from home opportunity once you’ve settled into your new role (onsite training & consolidation required) Monthly reward & recognition programs and celebrations Access to employee support program A diverse and supportive working environment – everyone is welcome here, and our differences make us stronger, Office located in Richmond - close to transport, shopping & food options! Due to the nature of our client, to be eligible you must: Hold current Australian Citizenship, Be willing and eligible to obtain a security clearance to the level applicable (this is at no cost to you), and Have lived in for the last 5 consecutive years (a 5-year footprint). Assist the Australian Public, learn some additional life skills, and meet friendly, supportive people... all whilst doing your job! Apply today and become our next customer service extraordinaire! If playback doesn't begin shortly, try restarting your device. Videos you watch may be added to the TV's watch history and influence TV recommendations. To avoid this, cancel and sign in to YouTube on your computer. Switch camera Share Include playlist An error occurred while retrieving sharing information. Please try again later. no -- Principals only. Recruiters, please don’t contact this job advertiser.
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