Description

About the Position New contracts won mean our leading building services company needs exp schedulers TODAY.
Your new company

A leading Australian owned and operated HVAC and servicing company is immediately seeking a temporary coordinator in a newly created position that could lead to a permanent role at the end of it. This company prides itself on its excellent customer service and reputation within the industry, and if at the end of the 12-14 weeks you have done a great job, you may be offered opportunities secure a permanent role and work direct for this exciting company.

Your new role

As the Service Coordinator you will be responsible for managing the facilities management helpdesk which involved taking in maintenance requests, scheduling the contractors and technicians for their job's weekly, and daily.

This involves organising preventative maintenance for that have been requested from clients and customers, taking in calls for reactive requests, scheduling and dispatching technicians for maintenance, essential services management, raising job orders, invoicing, data entry, providing exceptional customer service over the phone and email, ensuring maintenance requests have been rectified in sufficient time and keeping clients up to date.

What you'll need to succeed

Prior scheduling or dispatch experience, ideally within a trades based business Excellent organisation and time management A great attitude and work ethic Great Stakeholder engagement skills

What you'll get in return

An immediate start and a great day to day working environment Very real temp to perm opportunity Parking provided off street Great supportive team to work with and enjoy your day

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Please contact Jessica Thatcher at Hays on or email applications to

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