About the Position                  

                    About Us:                                          As ’s first member-owned wellbeing company we are dedicated to helping people thrive.                                          What makes us different? We’re Bold, Warm and Honest.                                          We have Good People that are experts in their field, we are Committed to the goals of our members and customers, we focus on making a Positive Impact in our community and we strive to provide services that align to our customer needs and Real Wellbeing.                                          About Your New Role:                                          The Home Health program delivers in-home support services to aging clients to help them live independently, supported, and empowered within their own homes and communities.                                          As an Allocations Coordinator you will be responsible for the provision of effective scheduling of our Nursing team. This role will by a hybrid approach with the option to include WFH as well as travel to our Tweed Heads branch as required.                                           You will enjoy “solving puzzles” and coming up with solutions but also be able to deliver exceptional customer  to both our clients and care workers. You will also be a team player and enjoy building collaborative and effective working relationships to achieve our goals.                                          Key accountabilities:                    

                      
• Create an effective Nursing roster to meet our customer service requirements
                      
• Plan, forecast and manage workforce planning requirements: this will include roster changes, leave and absence planning and new employee onboarding
                      
• Ensure all administrative duties are completed and timely data entry for rostering and payroll
                      
• Ensure delivery of professional customer phone support to both our customers and care workers
                      
• Maintain accurate and up to date client and employee records
                    

                                          About You:                    

                      
• Experience rostering and scheduling staff in a high-volume work environment is ideal but not essential – we are open to an applicant seeking a career change if you come from a strong Admin/Receptionist support role
                      
• Professional verbal and written communication skills
                      
• Proven ability to build strong work partnerships and gain buy in
                      
• Able to prioritise and handle competing tasks
                      
• Strong time management with ability to take initiative to solve an issue
                      
• Values teamwork and tackles change with a positive outlook
                      
• Competent using MS Microsoft Suite – prior exposure to online rostering systems a bonus
                    

                                          Why Join Us:                    

                      
• Yearly paid Community, NAIDOC and Wellbeing days
                      
• Competitive Remuneration
                      
• 14 weeks paid parental leave - equal benefit for both parents
                      
• Bumpto Baby program – a support service connecting you to a team of maternal health experts, midwives, and nurses
                      
• Flexible Work Options – Including 1 WFH day per fortnight
                      
• Fitness Passport - discounted workplace health and fitness program
                      
• Supported learning and career development including access to our suite of LinkedIn Learning courses and Australian Unity’s Employee Learning platform
                      
• Access to a range of great staff discounts on Australian Unity Financial Services products, including attractive discounts on Private Health Insurance 
                    

                                          We are here to make a difference every day, small things, big things and everything in between. We encourage you to join our team in this meaningful journey and make a difference in your local community.                                          At Australian Unity, our top priority is the health, safety, and wellbeing of our people and customers. We have special leave and mental health support for employees due to COVID-19. All new hires must provide proof of COVID vaccination or a medical exemption certificate. Our Talent Acquisition Specialist will assist with this. Thank you for your understanding during these times.                                          If you want to join a team which makes a real difference within an essential service, apply today!                                          Click APPLY or contact Caroline Gray (Talent Acquisition Specialist) at  for a confidential discussion.                                          Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please click